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SMS Terms of Service

By opting into SMS communications from Mires Agency, you agree to receive text messages related to your insurance inquiries and services. Message frequency may vary. Message and data rates may apply.

You may opt out at any time by replying STOP. For help, reply HELP.

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Mires Agency LLC, DBA The Mires Agency
SMS Privacy Policy

Last Updated: July 28, 2020

Effective Date: October 19, 2025

Licenses

This SMS Privacy Policy is part of our comprehensive Privacy Policy and describes Our policies and procedures on the collection, use and disclosure of Your information when You use our SMS Service. This policy tells You about Your privacy rights and how the law protects You.

We use Your Personal data to provide and improve the Service. By using the SMS Service, You agree to the collection and use of information in accordance with this Privacy Policy and our main Privacy Policy.

At The Mires Agency, we value your privacy and are committed to protecting your personal information. This SMS Privacy Policy explains how we collect, use, and protect the information you provide when you interact with us via SMS. By subscribing to our SMS services, you agree to the terms outlined in this policy.

1. Information We Collect

When you sign up for The Mires Agency SMS notifications, we may collect:

• Your mobile phone number
• Any other information you provide directly via SMS, such as responses to surveys or customer support inquiries

2. How We Use Your Information

We use your information to:

• Send transactional alerts, service updates, or promotional offers (if opted-in)
• Respond to your inquiries or requests via SMS
• Comply with legal and regulatory requirements

We will never sell or share your mobile phone number with third parties for marketing purposes.

3. Consent to Receive SMS

By providing your mobile phone number and opting into The Mires Agency SMS program, you consent to receive text messages from us.

Message Frequency: The number of messages you receive will depend on your interactions and subscription preferences.

Message & Data Rates: Message and data rates may apply based on your mobile carrier and plan.

You are not required to opt into our SMS services to purchase goods or services from The Mires Agency.

4. Opt-Out Instructions

You can opt out of receiving SMS messages at any time by replying STOP to any text message you receive from us. After you send STOP, we will send one final confirmation message to acknowledge your opt-out request.

5. Data Security

We implement reasonable security measures to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure. We encourage you to take precautions to safeguard your personal information.

6. Third-Party Service Providers

We may use third-party vendors to facilitate our SMS services. These vendors are contractually obligated to protect your personal information and use it only to provide the requested services on our behalf.

7. Your California Privacy Rights (CCPA)

Under the California Consumer Privacy Act (CCPA), if You are a California resident, You have the following rights:

• The right to notice. You must be properly notified which categories of Personal Data are being collected and the purposes for which the Personal Data is being used.
• The right to access / the right to request. The CCPA permits You to request and obtain from the Company information regarding the disclosure of Your Personal Data that has been collected in the past 12 months.
• The right to say no to the sale of Personal Data. You also have the right to ask the Company not to sell Your Personal Data to third parties. You can submit such a request by contacting us.
• The right to know about Your Personal Data. You have the right to request and obtain information about the categories and specific pieces of Personal Data we collected about You.
• The right to delete Personal Data. You also have the right to request the deletion of Your Personal Data that have been collected in the past 12 months.
• The right not to be discriminated against. You have the right not to be discriminated against for exercising any of Your Consumer's rights.

Do Not Sell My Personal Information

We do not sell personal information to anyone other than our Service Providers. If you wish to opt out of the use of your personal information for interest-based purposes, you may do so by contacting us at the information provided below.

Exercising Your CCPA Rights

To exercise any of Your rights under the CCPA, and if you are a California resident, You can email or call us. The Company will disclose and deliver the required information free of charge within 45 days of receiving Your verifiable request.

8. "Do Not Track" Policy

Our Service does not respond to Do Not Track signals. However, some third party websites do keep track of Your browsing activities. If You are visiting such websites, You can set Your preferences in Your web browser to inform websites that You do not want to be tracked. You can enable or disable DNT by visiting the preferences or settings page of Your web browser.

9. Mobile Device Opt-Out

Your mobile device may give you the ability to opt out of the use of information about the apps you use in order to serve you ads that are targeted to your interests:

• Android devices: "Opt out of Interest-Based Ads" or "Opt out of Ads Personalization"
• iOS devices: "Limit Ad Tracking"

You can also stop the collection of location information from Your mobile device by changing the preferences on your mobile device.

10. California Privacy Rights for Minor Users

California Business and Professions Code section 22581 allows California residents under the age of 18 who are registered users to request and obtain removal of content or information they have publicly posted. To request removal of such data, and if you are a California resident, You can contact Us using the contact information provided below.

11. Data Retention

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

12. Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.

The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy.

13. Changes to This Policy

Activagents reserves the right to update this SMS Privacy Policy at any time. We will notify you of any significant changes by updating the Effective Date above and, where appropriate, providing additional notice via SMS or email.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

14. Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

15. Contact Us

If you have questions or concerns about this SMS Privacy Policy, please contact us at:

Mires Agency LLC, DBA Activagents

Amarillo, TX

Contact Information

If you have questions or concerns regarding this Policy, would like to access the Policy in an alternative format, please contact us:

• Email: admin@miresagency.com
• Phone: (806) 330-0376
• Mail: Mires Agency LLC, Amarillo, TX

16. Company & License Information

Mires Agency LLC (DBA Activagents)

Address: Amarillo, TX

Alek Mires — Licensed Agent

Resident State: Texas (TX) — License # 2167915

State Licenses

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